Technology is at the core of any modern run business today. This isn’t a trend that is going to slow down.

Forward-thinking businesses understand that IT is a long-term investment. They recognise that spending a little more in the short-term on their IT will greatly improve the growth of their business, increase customer satisfaction and, improve productivity in the long-term.

We’ve created a guide indicating 7 Key Performance Indicators (KPIs) you need to track to achieve a positive Return on Investment (ROI) with your IT provider.

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